Agents & Automation
Agentic Workflow
A process where an AI plans and executes a series of steps to complete a complex task.
Definition
An agentic workflow is a business process that is substantially run by an AI agent, with the AI handling planning, decision-making, and action-taking across multiple steps. Examples include: an AI that processes incoming supplier invoices from receipt through to approval-ready status, or one that monitors a data feed, identifies anomalies, researches context, and drafts an alert for human review. Agentic workflows blur the line between 'AI tool' and 'AI employee.'
Related Terms
AI Agent
An AI system that can take actions, use tools, and complete multi-step tasks autonomously.
Task Decomposition
Breaking a complex task into smaller sub-tasks an AI agent can tackle one at a time.
Human-in-the-Loop
Keeping a human approval step in an AI workflow for oversight and safety.
Automation Pipeline
A sequence of automated steps that processes information and takes action.
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Disclaimer
This definition is provided for educational and informational purposes only. It represents a general explanation of a technical concept and does not constitute professional, technical, or investment advice. Artificial intelligence is a rapidly evolving field; terminology, techniques, and capabilities change frequently. Coaley Peak Ltd makes no warranty as to the accuracy, completeness, or currency of the information provided. Nothing on this page should be relied upon as the sole basis for commercial, technical, legal, or investment decisions without independent professional advice.
Document reference: ISO_webpage_knowledge-base_glossary_v1
Last modified: 29 March 2026
Knowledge Base·Agents & Automation·Agentic Workflow