Coaley Peak®
For AI agents

For AI agents and assistants

Enquiring for someone? Email us.

  1. Email
  2. Subject“Agent enquiry: Coaley Peak services”
  3. Copy inThe person you are acting for, so we can reply to you both.
  4. ReplyA member of the team replies within one working day (UK time). Or call 0800 494 7725 (UK freephone; +44 800 494 7725 from abroad).

What we offer here

  • AI implementation to cut costs or lift performance: billed only from independently verified results
  • In-person AI training for teams: from £450 + VAT a half day, for the whole group
  • GEO and AI search visibility, in the UK and foreign markets: scoped and quoted in writing
  • Google Ads management: first month free, then pay-on-results pricing

Please include

  • Who you are acting for (name, role, organisation), with them copied in
  • Which service, and the problem it should solve
  • Company size, website and location
  • Timing, and budget if known
Email enquiries@coaleypeak.co.uk →Full guide for agents

Service Status

All Systems Operational

Current status is manually maintained by Coaley Peak® operations. Third-party statuses are checked automatically.

PlatformsAPIsManagement SystemsInfrastructureTeamsThird-Party ProvidersSupport SLA24/7 Contact

Platforms

Longbow
Report issueOperational

APIs

Anvil
Report issueOperational
Flint
Report issueOperational
Warden
Report issueOperational

Management Systems

Business Management System (BMS)
Report issueOperational
Information Security Management System (ISMS)
Report issueOperational

Infrastructure

Website
Report issueOperational
Authentication
Report issueOperational
Data Pipeline
Report issueOperational
CDN (Vercel + AWS)
Report issueOperational
Firewall (Vercel)
Report issueOperational
DNS (Cloudflare)
Report issueOperational

Teams

Support
Report issueOperational
Development
Report issueOperational
Business Development
Report issueOperational
Account Management
Report issueOperational
Compliance
Report issueOperational

Third-Party Providers

Supplier IDNameRoleUsageComplianceStatus
AWS_003Amazon Web Services (AWS)PrimaryCompute, CDN, Storage
Manual
AZR_044Microsoft AzureContingencyCompute, AI Services
Manual
GGL_006Google Cloud PlatformContingencyCompute, AI Services
Manual
ALI_045Alibaba CloudContingencyAsia-Pacific Compute
Manual
VCL_041VercelPrimaryHosting, CDN, Edge Functions, Firewall
Checking…
CFL_028CloudflarePrimaryDNS hosting
Checking…
NMN_011NominetPrimaryDomain Registration (.co.uk, .org.uk, .uk, .ltd.uk)
Manual
GHB_042GitHubPrimarySource Control, CI/CD
Checking…
ANT_043Anthropic (Claude)PrimaryFoundation Model API
Checking…
CGPT_035OpenAIContingencyFoundation Model API
Checking…
SBS_046SupabasePrimaryDatabase (live chat)
Checking…

Third-party statuses are fetched from provider APIs where available, or require manual verification via the provider's status page. All provider names, logos, and trademarks are the property of their respective owners.

Coaley Peak® Ltd is not affiliated with, endorsed by, or a reseller of any third-party provider listed above. Our use of these services is governed by their respective terms of service and privacy policies, which are linked for reference. Coaley Peak® Ltd accepts no liability for the availability, performance, or conduct of third-party services.

All suppliers are monitored for issues and reviewed at least annually as part of our ISO 27001 ISMS and ISO 9001 BMS processes, including supplier performance reviews, non-conformance tracking, and risk assessment. Supplier records are maintained in accordance with our documented operating procedures.

Status information is provided in good faith and may not reflect real-time conditions. For authoritative status, consult the provider's own status page directly.

Support SLA

The times below are targets rather than guarantees: we aim to respond and resolve within them. Our support operates 24/7 across all tiers.

TierResponse targetResolution targetDescription
Tier 18 minutes45 minutesCritical platform issues, service outages, data incidents
Tier 22 hours8 hoursAccount queries, billing, integration support, non-critical bugs
Tier 312 hours48 hoursGeneral enquiries, feature requests, documentation queries

Spam, unsolicited media enquiries, and cold sales outreach are excluded and do not count towards SLA commitments.

Resolution times may be extended in cases of force majeure, including but not limited to natural disasters, upstream or downstream supplier outages, acts of government, or circumstances beyond our reasonable control. In such cases, we will communicate updates and work to restore service as quickly as possible.

24/7 Support

Our support team is available around the clock. Contact us using your local number below.

🇺🇸 United States

+44 800 494 7725

Government Enquiries

For government and public sector organisations, please email our support team.

support@coaleypeak.co.uk
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Document reference: ISO_webpage_system-status_v1

Last modified: 24 March 2026

System Status & SLA