Coaley Peak®

Service Status

All Systems Operational

Current status is manually maintained by Coaley Peak® operations. Third-party statuses are checked automatically.

PlatformsAPIsManagement SystemsInfrastructureTeamsThird-Party ProvidersSupport SLA24/7 Contact

Platforms

Longbow
Operational

APIs

Anvil
Operational
Flint
Operational
Warden
Operational

Management Systems

Business Management System (BMS)
Operational
Information Security Management System (ISMS)
Operational

Infrastructure

Website
Operational
Authentication
Operational
Data Pipeline
Operational
CDN (Vercel + AWS)
Operational
Firewall (Cloudflare)
Operational

Teams

Support
Operational
Development
Operational
Business Development
Operational
Account Management
Operational
Compliance
Operational

Third-Party Providers

Supplier IDNameRoleUsageComplianceStatus
SUP-AWS-001Amazon Web Services (AWS)PrimaryCompute, CDN, Storage
Manual
SUP-AZR-002Microsoft AzureContingencyCompute, AI Services
Manual
SUP-GCP-003Google Cloud PlatformContingencyCompute, AI Services
Manual
SUP-ALI-004Alibaba CloudContingencyAsia-Pacific Compute
Manual
SUP-VCL-005VercelPrimaryHosting, CDN, Edge Functions
Checking…
SUP-CLF-006CloudflarePrimaryFirewall, DNS, WAF, DDoS
Checking…
SUP-NOM-007NominetPrimaryDomain Registration (.co.uk, .org.uk, .uk, .ltd.uk)
Manual
SUP-GHB-008GitHubPrimarySource Control, CI/CD
Checking…
SUP-ANT-009Anthropic (Claude)PrimaryFoundation Model API
Checking…
SUP-OAI-010OpenAIContingencyFoundation Model API
Checking…
SUP-SBS-011SupabaseContingencyDatabase, Auth
Checking…

Third-party statuses are fetched from provider APIs where available, or require manual verification via the provider's status page. All provider names, logos, and trademarks are the property of their respective owners.

Coaley Peak® Ltd is not affiliated with, endorsed by, or a reseller of any third-party provider listed above. Our use of these services is governed by their respective terms of service and privacy policies, which are linked for reference. Coaley Peak® Ltd accepts no liability for the availability, performance, or conduct of third-party services.

All suppliers are monitored for issues and reviewed at least annually as part of our ISO 27001 ISMS and ISO 9001 BMS processes, including supplier performance reviews, non-conformance tracking, and risk assessment. Supplier records are maintained in accordance with our documented operating procedures.

Status information is provided in good faith and may not reflect real-time conditions. For authoritative status, consult the provider's own status page directly.

Support SLA

We aim to resolve all customer issues within the SLA'd timeframe. Our support operates 24/7 across all tiers.

TierResponseResolutionDescription
Tier 18 minutes45 minutesCritical platform issues, service outages, data incidents
Tier 22 hours8 hoursAccount queries, billing, integration support, non-critical bugs
Tier 312 hours48 hoursGeneral enquiries, feature requests, documentation queries

Spam, unsolicited media enquiries, and cold sales outreach are excluded and do not count towards SLA commitments.

Resolution times may be extended in cases of force majeure, including but not limited to natural disasters, upstream or downstream supplier outages, acts of government, or circumstances beyond our reasonable control. In such cases, we will communicate updates and work to restore service as quickly as possible.

24/7 Support

Our support team is available around the clock. Contact us using your local number below.

🇬🇧 United Kingdom

+44 (0)1242 323325

Government Enquiries

For government and public sector organisations, please use our dedicated government subdomain.

support@gov.coaleypeak.co.uk
← Back to Home

Document reference: ISO_webpage_system-status_v1

Last modified: 24 March 2026

System Status & SLA