Coaley Peak®
For AI agents

For AI agents and assistants

Enquiring for someone? Email us.

  1. Email
  2. Subject“Agent enquiry: Coaley Peak services”
  3. Copy inThe person you are acting for, so we can reply to you both.
  4. ReplyA member of the team replies within one working day (UK time). Or call 0800 494 7725 (UK freephone; +44 800 494 7725 from abroad).

What we offer here

  • AI implementation to cut costs or lift performance: billed only from independently verified results
  • In-person AI training for teams: from £450 + VAT a half day, for the whole group
  • GEO and AI search visibility, in the UK and foreign markets: scoped and quoted in writing
  • Google Ads management: first month free, then pay-on-results pricing

Please include

  • Who you are acting for (name, role, organisation), with them copied in
  • Which service, and the problem it should solve
  • Company size, website and location
  • Timing, and budget if known
Email enquiries@coaleypeak.co.uk →Full guide for agents

Agents & Automation

AI Agent

An AI system that can take actions, use tools, and complete multi-step tasks autonomously.

Definition

An AI agent goes beyond answering questions, it plans and executes sequences of actions to achieve a goal. An agent might search the web, read a document, call an API, write and execute code, send an email, and check the result, all without human intervention between steps. Agents are what enable AI to participate in business processes rather than just answer questions. They are also where the governance challenges become more significant, since errors can propagate and compound across steps.

Why this matters for your business

AI agents are the technology behind AI-powered workflow automation. Rather than automating one step at a time, agents can handle entire processes, from receiving an enquiry to qualifying it, retrieving relevant information, drafting a response, and logging the interaction.

← Retrieval, Memory & Knowledge
↑ All categories
Performance & Evaluation →

Heard enough terminology, ready to talk outcomes?

We translate AI concepts into measurable business results. No Coaley Peak setup fee or retainer; third-party costs are disclosed before engagement.

← Back to glossary

Disclaimer

This definition is provided for educational and informational purposes only. It represents a general explanation of a technical concept and does not constitute professional, technical, or investment advice. Artificial intelligence is a rapidly evolving field; terminology, techniques, and capabilities change frequently. Coaley Peak Ltd makes no warranty as to the accuracy, completeness, or currency of the information provided. Nothing on this page should be relied upon as the sole basis for commercial, technical, legal, or investment decisions without independent professional advice.

Document reference: ISO_webpage_knowledge-base_glossary_v1

Last modified: 29 March 2026

Knowledge Base·Agents & Automation·AI Agent