Coaley Peak® Ltd

Compliance Centre

A single reference point for our certifications, accreditations, insurance, supplier register, published policies, and service assurance commitments.

Standards

Certifications & Accreditations

Independently verified and annually audited. Certificates available on request from compliance@coaleypeak.co.uk.

View badges on About page →

Public Sector

Government Supplier Frameworks

Approved Crown Commercial Service supplier. Public sector clients can procure directly through these frameworks.

Crown Commercial Service →

Crown Commercial Service

G-Cloud 14

Cloud software and cloud support services

Crown Commercial Service

G-Cloud 13

Cloud software and cloud support services

Crown Commercial Service

DOS 6 & 7

Digital Outcomes and Specialists

Cover

Insurance

Comprehensive business insurance in place. Formal certificates available on request for procurement and due diligence.

Request certificates →
Professional IndemnityHiscox
WD-PROF-UK-MCM(1)
Public & Products LiabilityHiscox
WD-PROF-UK-PPL(3)
Employers' LiabilityHiscox
WD-PROF-UK-EL(3)
Directors & Officers' LiabilityHiscox
WD-MLP-UK-AGG-DO(5)
Corporate Legal LiabilityHiscox
WD-MLP-UK-AGG-CLL(4)
Legal ProtectionHiscox
WD-PROF-UK-LST(2)
Crisis ContainmentHiscox
WD-PIP-UK-CRI(2)
Cyber Liability InsuranceCyber Essentials
0038276426

Disclaimer: This information is provided for general reference only and does not constitute evidence of insurance or a guarantee that coverage is in force at the time of viewing. For formal confirmation for procurement or due diligence, contact compliance@coaleypeak.co.uk. Verification should always be confirmed independently with the insurer.

Ethics & Governance

Policies & Published Documents

All public policies are available below. Internal ISO policy documents covering 93 controls across A.5–A.8 are available on request.

Request internal policies →

ISO 27001:2022

Internal Policy Controls

93 documented controls across Annex A.5–A.8, aligned to ISO 27001:2022 and ISO 9001:2015 requirements. Operated within our ISMS and BMS.

Request a copy →

Supply Chain

Supplier Register

All technology suppliers, cloud providers, and critical third parties. Live operational status is monitored continuously.

View live status →

11

Registered suppliers

6

Primary

5

Contingency

Supplier IDNameRoleUsageComplianceStatus
SUP-AWS-001Amazon Web Services (AWS)PrimaryCompute, CDN, StorageStatus →
SUP-AZR-002Microsoft AzureContingencyCompute, AI ServicesStatus →
SUP-GCP-003Google Cloud PlatformContingencyCompute, AI ServicesStatus →
SUP-ALI-004Alibaba CloudContingencyAsia-Pacific ComputeStatus →
SUP-VCL-005VercelPrimaryHosting, CDN, Edge FunctionsStatus →
SUP-CLF-006CloudflarePrimaryFirewall, DNS, WAF, DDoSStatus →
SUP-NOM-007NominetPrimaryDomain Registration (.co.uk, .org.uk, .uk, .ltd.uk)
Status →
SUP-GHB-008GitHubPrimarySource Control, CI/CDStatus →
SUP-ANT-009Anthropic (Claude)PrimaryFoundation Model APIStatus →
SUP-OAI-010OpenAIContingencyFoundation Model APIStatus →
SUP-SBS-011SupabaseContingencyDatabase, AuthStatus →

All suppliers are vetted against applicable data protection legislation and information security standards. Supplier agreements include data processing addenda where applicable. Full supply chain review at /status.

Availability

Service Assurance

Real-time service and supplier status monitoring. Support SLA commitments are detailed below.

TierResponseResolutionScope
T18 minutes45 minutesCritical platform issues, service outages, data incidents
T22 hours8 hoursAccount queries, billing, integration support, non-critical bugs
T312 hours48 hoursGeneral enquiries, feature requests, documentation queries

Force majeure events excluded. See full SLA terms.

Get in touch

Compliance Contact

Compliance & Policies

compliance@coaleypeak.co.uk

Policy documents, certificates, due diligence requests, supplier queries.

Data Protection

privacy@coaleypeak.co.uk

GDPR requests, subject access, data erasure, DPA queries.

Accessibility

accessibility@coaleypeak.co.uk

Accessibility feedback, alternative format requests.

General Enquiries

enquiries@coaleypeak.co.uk

All other compliance-related enquiries.

Document reference: ISO_webpage_compliance-centre_v1

Last modified: 24 March 2026

Compliance Centre