Agents & Automation

Human-in-the-Loop

Keeping a human approval step in an AI workflow for oversight and safety.

Definition

Human-in-the-loop (HITL) is a design principle where AI systems are required to pause and obtain human approval before taking consequential actions. Rather than fully autonomous operation, the AI handles the information gathering and drafting while humans review, approve, or override before the action executes. HITL is the responsible deployment pattern for AI in any process where errors have material consequences — financial transactions, customer communications, regulatory filings.

Why this matters for your business

The business case for AI is usually strongest in workflows where AI handles 80–90% of the effort, with humans reviewing the output for quality and approving actions. This combination is faster and more accurate than either AI or humans working alone.

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Disclaimer

This definition is provided for educational and informational purposes only. It represents a general explanation of a technical concept and does not constitute professional, technical, or investment advice. Artificial intelligence is a rapidly evolving field; terminology, techniques, and capabilities change frequently. Coaley Peak Ltd makes no warranty as to the accuracy, completeness, or currency of the information provided. Nothing on this page should be relied upon as the sole basis for commercial, technical, legal, or investment decisions without independent professional advice.

Document reference: ISO_webpage_knowledge-base_glossary_v1

Last modified: 29 March 2026

Knowledge Base·Agents & Automation·Human-in-the-Loop