Central government · Local authorities · Public bodies

AI training for government

Practical AI training for public sector teams, delivered in person at your offices.

Public sector work carries obligations that a general AI course does not touch: things you may have to disclose, decisions you have to be able to explain, and money you have to account for. These sessions cover the same practical ground as our commercial training, written for people who have to show their working.

Standard half day: £450 + VAT
Standard full day: £787.50 + VAT per day
Delivery: In person, at your workplace
Offer: 3 hours free for 50+

See the free session offer →Call 0800 494 7725

Special offer

Teams of more than 50 people can ask for one 3-hour session free of charge, delivered in person within 45 minutes' travel of Cheltenham.

Requests from government and public bodies are approved as a matter of course. The offer is still subject to approval, and the monthly limits below still apply, but we do not turn public sector requests away on their merits.

The same subjects are covered in more depth on our half-day and full-day courses, at our normal rates, and those courses come in a bespoke version rebuilt around your organisation at 1.5 times the standard rate. The free session is the short, general version of them.

The conditions, in full

1One session of 3 hours, delivered in person at your premises, at no charge.
2Your organisation must have a team of more than 50 people.
3Your premises must be within 45 minutes' travel of Cheltenham by road. The towns we cover are listed on this page.
4The session runs one of the programmes on this page exactly as published. It is general training: the content is not customised to your organisation or to your use cases, and we make no edits to it.
5Every request is subject to approval, and approval is not guaranteed.
6We approve a maximum of 5 free sessions in any calendar month. Once that month is full, you can either take a free place in a later month or book at our normal rates, which start at £450 + VAT for a half day.
7We may withdraw this offer at any time.
8A government department may take 1 free session per calendar month.
9Tell us the department or directorate when you get in touch, so the monthly limit is applied to the right one.

In short: a maximum of 5 free sessions go out each month across everyone who asks. Ask early in the month if the date matters to you.

Ask about the free session →

Where the offer applies

Towns within 45 minutes of Cheltenham

Drive times are estimated from Cheltenham and depend on traffic and on where your premises sit within a town, so we confirm the journey before approving a booking. If your town is not listed but you think you are inside the radius, ask and we will check it.

Gloucestershire

Cheltenham Gloucester TewkesburyBishop's CleeveWinchcombeStroudStonehouseNailsworthPainswickDursleyBerkeleyWotton-under-EdgeThornbury

The Cotswolds

CirencesterNorthleachBourton-on-the-WaterStow-on-the-WoldMoreton-in-MarshChipping CampdenFairfordLechladeTetburyBurford

Forest of Dean

NewentMitcheldeanCinderfordColefordLydney

Worcestershire

WorcesterDroitwich SpaMalvernUpton-upon-SevernPershoreEveshamBroadway

Herefordshire

Ross-on-WyeLedbury

North Wiltshire

MalmesburyCricklade

Outside that radius we still deliver in person anywhere in the UK, at our normal rates, with the trainer's travel and accommodation already included in the day rate. See all training locations →

Curriculum

Choose one of 4 programmes

Each runs for 3 hours at your premises. Pick the one closest to what your team does, and we deliver it as it is written here.

These are fixed programmes. They are general training, delivered exactly as published. The content is not customised to your organisation or to your use cases, and we make no edits to it. If you need training built around your own systems, processes, and examples, book the bespoke version of one of our courses, at 1.5 times the standard rate.

Option 13 hoursIn person, at your premises

AI Fundamentals for Public Sector Teams

The starting session. What these tools do, where they fail, and how to use them on everyday administrative work without creating a problem for someone else.

What the session covers

→What generative AI actually does, without the jargon
→Why it invents things, and how to catch it when it does
→Writing prompts that produce a usable draft rather than filler
→What must never be typed into a public AI tool
→Where it genuinely saves time in administrative and policy work

Who it is for: Whole-team sessions for administrative, operational, and policy staff. No technical background needed.

Ask for this session →Full course: AI Fundamentals for Business →

Option 23 hoursIn person, at your premises

Responsible and Accountable AI Use

The session for teams whose work affects members of the public, covering the record you leave behind and the decisions that stay with a person.

What the session covers

→Explaining how a piece of work was produced, months later
→Bias and unequal outcomes, and how they enter AI output
→Keeping records of AI-assisted work that survive scrutiny
→Where a named officer must decide, and cannot delegate to a tool
→Handling information requests that touch AI use

Who it is for: Casework, correspondence, regulatory, and service delivery teams.

Ask for this session →Full course: Responsible AI in Practice →

Option 33 hoursIn person, at your premises

AI for Correspondence, Casework and Reporting

The session for the volume work: long documents in, structured output out, without losing the detail that matters.

What the session covers

→Summarising consultations, evidence packs, and long reports
→Drafting standard correspondence and holding replies
→Triaging and categorising inbound casework
→Turning meeting and site notes into structured records
→Building a prompt library the whole team reuses

Who it is for: Casework, correspondence, business support, performance, and reporting teams.

Ask for this session →Full course: AI for Operational Performance →

Option 43 hoursIn person, at your premises

AI for Senior Officers and Leadership

The governance session. What to approve, what to write down, and what to ask a supplier before signing anything.

What the session covers

→Questions that separate a real AI product from a repackaged one
→Writing an internal AI use policy staff will actually follow
→Assurance, risk registers, and what to report upwards
→Where AI belongs in a business case, and where it does not
→Running a controlled pilot rather than an open rollout

Who it is for: Directors, heads of service, senior officers, and elected members.

Ask for this session →Full course: AI Leadership & Governance →

Why this is different

Written for government, not adapted on the day

Central government departments and their agencies, local authorities, combined authorities, town and parish councils, NHS bodies, emergency services, regulators, and arm's-length bodies.

Disclosure

What staff type into an AI tool, and what it produces, can fall within a Freedom of Information request or a subject access request. Sessions cover what that means for drafting, note-taking, and casework, before it becomes a live request.

Decisions about people

A decision affecting a member of the public has to be explainable by the officer who made it. We cover where AI can legitimately help prepare a decision, and where it stops.

Public money

AI removes effort in some places and adds review time in others. Sessions are direct about which is which, so a business case is built on the difference rather than on the headline.

Tools you have and tools you do not

Most organisations have an approved tool and a long tail of unapproved ones staff are already using. We cover how to tell them apart and what to do about the tail.

These sessions are training on working practice. They are not legal advice, and they do not replace your own legal, information governance, or data protection functions.

Who this is open to

Central government departments, agencies, and arm's-length bodies
County, district, borough, city, and unitary authorities
Combined authorities, town councils, and parish councils
NHS trusts, integrated care boards, and other health bodies
Police, fire, and other emergency services
Regulators, inspectorates, and public corporations

Only certain courses are eligible for CPD. Please contact us for more information.

CPD Member

Coaley Peak is a member of The CPD Certification Service. CPD eligibility is confirmed before booking, course by course, including the sessions on this page.

Pricing

The normal rate, when the offer does not apply

When the free session does not apply, every course comes in two versions: the standard course exactly as we publish it, or a bespoke version rebuilt around your organisation. Both are paid in advance.

Option 1 · Non-bespoke

Standard

Paid in advance

Our published course, delivered exactly as written. Every team gets the same presentation, exercises, and examples, and nothing in it changes for your organisation.

Half day: £450 + VAT; 3 hours 40 minutes of training, not including travel
Full day: £787.50 + VAT per day; 7 hours of training, not including travel

The presentation, exercises, and examples exactly as published
Not adapted to your team's skill level
Not built around your current setup, or the tools and systems you use

Option 2 · 1.5 × the standard rate

Bespoke version

Paid in advance

The same course, rebuilt around your organisation. We spend an extra half day before your session researching your company and updating the presentation for your team, your needs, and the way you work. It costs 1.5 times the standard rate.

Half day: £675 + VAT; 3 hours 40 minutes of training, not including travel
Full day: £1,181.25 + VAT per day; 7 hours of training, not including travel

An extra half day of research and preparation before your session
Examples and exercises built around your company, your team, and what you need the training to achieve
Pitched at your team's skill level, around your current setup and the tools you use
Part of that half day is your trainer learning the updated material, so it is delivered as fluently as the standard course

Delivered in person at your workplace. One rate covers the whole group, and the hours are hours of training, not counting travel. We do not bill you for the trainer's travel. CPD eligibility for a bespoke version is confirmed before booking.

The day rate covers your trainer's travel, accommodation, and time on the road, and none of it is billed to you as expenses afterwards. None of it comes out of your training day either: the hours on the rate card are hours of training.

Pricing note: Training booking terms are confirmed before delivery, including organisation, location, delegates, delivery format, dates, and applicable pricing. Dedicated team sessions are scoped before booking so pricing, travel, and delivery requirements are clear upfront.

Delivery, group sizes & venue

How the day runs, and who is in the room.

In person or online

Every course runs either in person or online, and we strongly recommend in person. The room, the exercises, and the conversations delegates have with each other are most of what makes the day work, and very little of that survives a video call.

We do not run hybrid sessions. Splitting a group between a room and a screen makes the day worse for both halves, so each session is one or the other.

How many people in the room

In person, one trainer takes up to 15 delegates. Around 10 is the ideal size. A room works best when delegates are at a broadly similar level of experience, though we can and do train mixed-experience groups.

Teams of more than 20 people are split across multiple sessions rather than squeezed into one room.

A second trainer for bigger rooms

We can bring a junior trainer to support the room for £100 + VAT per day plus their travel. That is well below what a second trainer costs us, and we recommend it for any group above 15: it takes the room up to 20, and it puts a second pair of hands alongside delegates during the practical parts of the day. Being able to put more than one trainer in the room at this price is something very few providers offer.

Where it runs

Training runs at your premises, or at a neutral venue we have access to. We hold rooms in many major cities through an office rental company, and we share the room cost with you rather than passing all of it on, so a neutral venue adds very little to the price.

Conferences and large groups

For large groups — conferences, all-hands sessions, away days — we run a different programme that leans on lecture rather than hands-on, interactive work. It is charged at the same day rate, and we agree it with you in advance rather than falling into it because the headcount is high.

Workshop, interactive, or lecture

Any of these can be run as a workshop, as an interactive session, or as a lecture-style training day. We agree which it is when we plan the day with you.

Get started

Ask for a session

Tell us your organisation, how many people are in the team, the town the session would run in, and which of the 4 programmes you want. We will confirm whether the free session is available in the month you are asking about, or quote the normal rate if it is not.

Email the training team →Call 0800 494 7725

Document reference: ISO_webpage_training-sector-government_v1

Last modified: 11 August 2026

Training Hub·By Role·Government