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Coaley Peak®
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We use AI tocut costs across your business

No upfront fees. No retainer. You only pay when results are independently verified — against targets agreed in writing before we begin.

🇬🇧 0800 494 7725Freephone · free from UK landlines & mobilessupport@coaleypeak.co.uk

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Coaley Peak Ltd · 11783676

Registered in England, UK

Address

The Limes, Bayshill Road

Cheltenham, GL50 3AW, UK

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GB374552088

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ZA505303

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🇬🇧 0800 494 7725Freephone · free from UK landlines & mobiles
ISO 9001:2015 Quality Management — UKAS accredited, British Assessment BureauISO 27001:2022 Information Security Management — UKAS accredited, British Assessment BureauCrown Commercial Service — approved framework supplier (G-Cloud 14, DOS 6 & 7)

© 2026 Coaley Peak Ltd. All rights reserved.

ISO 9001 & 27001 certified · CCS framework supplier · TM UK00003869141

¹ Pay on results pricing applies to contracts signed on or after 24 March 2026 — document reference prefix: contract_payonresults. Contracts entered before this date — including renewals — are not subject to pay on results terms unless specifically agreed in a separate written addendum. Use cases described are illustrative; compatibility is assessed during scoping. No representation is made regarding third-party IP or data handling feasibility.

IndustriesSecurity Services

AI-powered cost reduction and performance improvement for security services businesses — independently verified, billed only from results.

Security Services businesses often carry cost that hasn’t been reviewed. We investigate systematically across every cost category and only invoice from what we actually find.

If we find savings, we take a pre-agreed share. If we don’t, you owe us nothing.

What matters most to you?

Select above to see tailored content for your security services business.

How it works →
£0
Upfront cost
100%
Independent verification of every saving
30 days
Notice to exit

Results vary by sector, cost base, and baseline efficiency. Savings are not guaranteed for individual clients. All figures independently verified before invoicing.

On this page
  1. Why security services
  2. Sub-sectors
  3. Cost areas
  4. Commercial terms
  5. Get started

Why security services specifically

Operational complexity creates cost that compounds quietly.

Security Services businesses typically operate across multiple processes, supplier relationships, and admin workflows — each with its own cost base that rarely gets reviewed as a whole.

The result is cost that accumulates quietly across many categories. Individual lines may look reasonable in isolation, but the aggregate picture often reveals significant room for improvement.

01Supplier contracts set years ago and rarely revisited
02Software licences sized for peak headcount, never right-sized
03Energy tariffs managed reactively rather than strategically
04Manual admin processes that were never automated
05Compliance documentation workload growing without process change
06Procurement terms not benchmarked against current market rates

Sub-sectors we work with

12 areas of the security services industry. Different cost profiles, same approach.

We tailor our investigation to the cost categories that matter most in each sub-sector.

Manned Guarding

Manned guarding businesses face persistent margin pressure from SIA licensing costs, officer scheduling complexity, TUPE obligations on contract transfers, and client retention challenges. Labour on-costs, uniform procurement, and site-specific vetting requirements add further cost layers that are rarely reviewed holistically.

CCTV & Video Surveillance

CCTV and video surveillance providers manage hardware procurement cycles, maintenance contract costs, monitoring centre operations, and increasingly complex data retention compliance requirements. Recurring costs in remote monitoring staffing and technology refresh can accumulate without strategic review.

Alarm & Intruder Detection

Alarm and intruder detection businesses contend with engineer call-out costs, false-alarm management, equipment warranty claims, and recurring maintenance contract pricing that may not reflect current material and labour rates. NSI and SSAIB certification requirements add compliance overhead.

Access Control & Biometrics

Access control and biometric system providers face cost pressure from hardware lifecycle management, software licensing fees, integration complexity with third-party platforms, and ongoing support obligations. GDPR compliance for biometric data processing adds an additional operational layer.

Event Security

Event security businesses operate with highly variable demand, creating scheduling and labour cost challenges around large deployments. Officer vetting timelines, SIA licence verification, crowd management qualification costs, and post-event reconciliation overheads all affect margin on individual contracts.

Mobile Patrols

Mobile patrol operations are heavily influenced by vehicle fleet costs, fuel expenditure, route optimisation, and officer scheduling across multiple client sites. Response time SLA management and lone-worker welfare monitoring add further operational complexity that affects cost per patrol.

Key Holding & Response

Key holding and alarm response services depend on rapid response times, secure key management processes, and out-of-hours operational capability. Insurance requirements, secure storage compliance, and officer availability during night shifts create cost structures that can drift without active management.

Fire Detection & Suppression

Fire detection and suppression businesses operate under stringent British Standards compliance requirements, with costs accumulating in engineer certification, equipment maintenance schedules, insurance liability, and third-party inspection fees. Material procurement and subcontractor management add further margin pressure.

Security Consulting

Security consulting practices face cost challenges in expert staff retention, professional indemnity insurance, accreditation maintenance, and the business development investment required to win major contracts. Utilisation management across variable project pipelines affects profitability significantly.

Cash in Transit

Cash in transit operators carry substantial costs in armoured vehicle maintenance, SIA cash and valuables licensing, route planning, insurance premiums, and the strict security infrastructure required for depot operations. Fuel costs and vehicle lifecycle management are typically the largest controllable cost items.

Retail Loss Prevention

Retail loss prevention services manage a mix of SIA-licensed officers, EAS technology maintenance, CCTV systems, and data-led shortage analysis. Cost pressure typically sits in scheduling efficiency, technology contract management, and the balance between overt and covert resource deployment.

Close Protection & Bodyguard

Close protection businesses operate with high officer costs driven by SIA CP licensing, specialist training, and the premium compensation required to retain experienced operatives. Vehicle and travel costs, advance work overheads, and bespoke insurance arrangements add further complexity to margin management.

What we’d investigate

Areas where cost typically accumulates in security services businesses.

Select a priority above to see the specific areas we’d investigate for your business.

Use the selector above to choose a specific priority and we\u2019ll show you the exact areas we\u2019d investigate in your security services business.

Fully funded training · Fully funded until August 2026

Book AI training for your security services team.

We run accredited AI training courses for security services businesses at no charge. Practical, role-specific, and certified. Standard rate is £650 + VAT per person per day — we're covering it in full until August 2026.

Browse training courses →

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary intelligence platform — purpose-built to find, verify, and sustain cost reductions and operational performance improvements across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost & Performance Intelligence

Owlpen

Proprietary

Verified cost reduction and performance improvement — independently confirmed, billed only from results.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend and throughput against sector peers. Owlpen can target cost savings, efficiency gains, or both simultaneously. £0 upfront. No retainers.

15–30%

Cost savings, typically

20–40%

Efficiency gain, typically

Share of results

Billing model

£0

Setup cost

Figures are illustrative. Billing is a pre-agreed share of independently verified savings or performance gains. Actual results depend on your cost base, industry, and scope — confirmed during your process audit. No invoice is raised until results are verified.

Explore Owlpen →

The commercial terms

No-obligation audit

We scope what we can find before you commit to anything.

£0 upfront

No retainer. No setup fee. We only invoice from verified savings.

Independent verification

Every saving confirmed by a qualified third party — funded by us — before we invoice.

30 days’ notice

No lock-in. Exit with 30 days’ notice if you’re not satisfied.

Find out where cost is hiding in your security services business.

We run an audit of your cost base and tell you what we can find before you commit to anything. No obligation, no sales pressure.

Learn about Owlpen →

Use cases and capabilities — important notice. The use cases, needs, and capabilities described on this website are illustrative examples of areas where AI and automation may be able to add value. They are not representations, warranties, or guarantees that any specific outcome, saving, or improvement will be achievable for any particular client. The applicability of any use case depends on the client's specific IT infrastructure, data architecture, operational processes, workforce arrangements, contractual obligations, and regulatory environment. Coaley Peak will assess compatibility — including system integrations, data handling requirements, and human and technical constraints — during the scoping and audit process before any engagement begins. No work will commence on a specific use case until its feasibility has been assessed and agreed in writing. Nothing on this website constitutes advice, a representation, or a commitment in relation to any specific use case or technology. Descriptions of approaches, methods, and techniques are general in nature; Coaley Peak makes no representation as to whether any specific implementation may be subject to third-party intellectual property rights — including patents — and clients are responsible for obtaining independent legal advice where required. Where use cases reference regulated activities — including but not limited to anti-money laundering, FCA-regulated functions, KYC, data protection compliance, employment law, or sector-specific regulatory obligations — implementation does not reduce, replace, or discharge any statutory or regulatory duty incumbent on the client, and clients remain solely responsible for compliance with all applicable regulatory requirements. Data handling capabilities are subject to the client's infrastructure, applicable data protection legislation (including UK GDPR), and the terms of any data processing agreement in force between the parties. Queries: legal@coaleypeak.co.uk.

Pay on results — eligibility notice. Results-based pricing applies exclusively to commercial contracts signed on or after 24 March 2026. All engagements entered into before this date — including any subsequent renewals — are not subject to pay on results terms and are governed solely by the pricing structure in the original agreement, unless a separate written addendum specifically incorporating pay on results terms has been executed by both parties. All pay on results contracts carry a document reference beginning contract_payonresults. If you are unsure which terms apply to your engagement, please contact legal@coaleypeak.co.uk.

All claims on this page are general descriptions of Coaley Peak's service model and are not guarantees of specific outcomes. Results vary by business, cost base, and baseline efficiency. "No upfront cost" refers to the pay-on-results pricing model; ancillary costs (e.g. third-party integrations) may apply and are disclosed before engagement. Independent verification is funded by Coaley Peak and conducted by a qualified professional who is not an employee of Coaley Peak. The "30 days' notice" exit term applies to standard commercial contracts; bespoke terms may differ. See our Terms & Conditions, Guarantee, and Independent Verification pages for full details.

Sub-sector photographs sourced from Unsplash.

Document reference: ISO_webpage_industries-security-services_v1

Last modified: 27 March 2026

Industries·Security Services