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Coaley Peak®
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We use AI tocut costs across your business

No upfront fees. No retainer. You only pay when results are independently verified — against targets agreed in writing before we begin.

🇬🇧 0800 494 7725Freephone · free from UK landlines & mobilessupport@coaleypeak.co.uk

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Coaley Peak Ltd · 11783676

Registered in England, UK

Address

The Limes, Bayshill Road

Cheltenham, GL50 3AW, UK

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ZA505303

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🇬🇧 0800 494 7725Freephone · free from UK landlines & mobiles
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© 2026 Coaley Peak Ltd. All rights reserved.

ISO 9001 & 27001 certified · CCS framework supplier · TM UK00003869141

¹ Pay on results pricing applies to contracts signed on or after 24 March 2026 — document reference prefix: contract_payonresults. Contracts entered before this date — including renewals — are not subject to pay on results terms unless specifically agreed in a separate written addendum. Use cases described are illustrative; compatibility is assessed during scoping. No representation is made regarding third-party IP or data handling feasibility.

IndustriesCleaning & Facilities Management

AI-powered cost reduction and performance improvement for cleaning and facilities management businesses — independently verified, billed only from results.

Cleaning & Facilities Management businesses often carry cost that hasn’t been reviewed. We investigate systematically across every cost category and only invoice from what we actually find.

If we find savings, we take a pre-agreed share. If we don’t, you owe us nothing.

What matters most to you?

Select above to see tailored content for your cleaning & facilities management business.

How it works →
£0
Upfront cost
100%
Independent verification of every saving
30 days
Notice to exit

Results vary by sector, cost base, and baseline efficiency. Savings are not guaranteed for individual clients. All figures independently verified before invoicing.

On this page
  1. Why cleaning & facilities management
  2. Sub-sectors
  3. Cost areas
  4. Commercial terms
  5. Get started

Why cleaning & facilities management specifically

Operational complexity creates cost that compounds quietly.

Cleaning & Facilities Management businesses typically operate across multiple processes, supplier relationships, and admin workflows — each with its own cost base that rarely gets reviewed as a whole.

The result is cost that accumulates quietly across many categories. Individual lines may look reasonable in isolation, but the aggregate picture often reveals significant room for improvement.

01Supplier contracts set years ago and rarely revisited
02Software licences sized for peak headcount, never right-sized
03Energy tariffs managed reactively rather than strategically
04Manual admin processes that were never automated
05Compliance documentation workload growing without process change
06Procurement terms not benchmarked against current market rates

Sub-sectors we work with

12 areas of the cleaning & facilities management industry. Different cost profiles, same approach.

We tailor our investigation to the cost categories that matter most in each sub-sector.

Commercial Cleaning

Commercial cleaning contractors operate on tight per-site margins where labour scheduling, consumables procurement, and contract-pricing structures determine profitability. Cost pressure typically accumulates in agency staff usage, chemical and equipment purchasing, and SLA compliance reporting overhead.

Facilities Management

Integrated FM providers manage multiple service lines across client sites, where subcontractor coordination, helpdesk responsiveness, and CAFM platform costs create layers of overhead. Margin erosion often sits in reactive maintenance spend, subcontractor rate management, and contract-scope creep.

Pest Control

Pest control operators manage route scheduling, chemical compliance, and technician productivity across residential and commercial accounts. Inefficiency typically arises in route density, chemical procurement costs, and compliance documentation overhead for regulated treatments.

Waste & Grounds Maintenance

Waste and grounds maintenance contractors face cost pressure from vehicle fleet management, fuel spend, and seasonal labour scheduling. Route planning inefficiency, disposal contract terms, and equipment maintenance cycles often represent the largest areas of unreviewed cost.

Window Cleaning

Window cleaning businesses operate across both access equipment and specialist rope-access contracts, where scheduling density, equipment certification costs, and insurance premiums drive margins. Labour utilisation and route optimisation typically represent the most actionable cost levers.

Industrial Cleaning

Industrial cleaning contractors work in environments requiring specialist equipment, trained operatives, and compliance documentation that adds cost beyond standard commercial cleaning. Chemical procurement, PPE costs, and regulatory compliance overhead typically compound across multi-site operations.

Janitorial Services

Janitorial services are predominantly labour-intensive, with scheduling flexibility, TUPE obligations, and consumables management determining contract profitability. Margin pressure often stems from static contract pricing against rising National Living Wage rates and supply-chain cost increases.

Carpet & Upholstery Cleaning

Carpet and upholstery cleaning businesses manage specialist equipment maintenance, chemical procurement, and technician scheduling across commercial and residential accounts. Equipment lease costs, insurance, and fuel spend are often reviewed infrequently against current market alternatives.

Washroom Services

Washroom services businesses manage consumable stock replenishment, equipment installation and servicing, and scheduled maintenance visits across high-frequency accounts. Contract pricing structures and consumable procurement agreements are often the primary levers for margin improvement.

Building Maintenance

Building maintenance contractors manage planned preventive maintenance schedules, reactive call-out coordination, and multi-trade subcontractor networks. Cost inefficiency tends to accumulate in reactive versus planned maintenance ratios, subcontractor rate management, and parts procurement overhead.

Caretaking & Porterage

Caretaking and porterage services operate in schools, universities, and commercial premises where TUPE transfers, term-time scheduling, and multi-site management create cost complexity. Labour scheduling efficiency and consumables management typically represent the most reviewable cost areas.

Deep Cleaning & Decontamination

Deep cleaning and decontamination specialists work across healthcare, food production, and commercial environments where chemical compliance, specialist PPE, and certification costs add significant overhead. Contract pricing often underestimates the full cost of regulatory compliance requirements.

What we’d investigate

Areas where cost typically accumulates in cleaning & facilities management businesses.

Select a priority above to see the specific areas we’d investigate for your business.

Use the selector above to choose a specific priority and we\u2019ll show you the exact areas we\u2019d investigate in your cleaning & facilities management business.

Fully funded training · Fully funded until August 2026

Book AI training for your cleaning & facilities management team.

We run accredited AI training courses for cleaning & facilities management businesses at no charge. Practical, role-specific, and certified. Standard rate is £650 + VAT per person per day — we're covering it in full until August 2026.

Browse training courses →

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary intelligence platform — purpose-built to find, verify, and sustain cost reductions and operational performance improvements across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost & Performance Intelligence

Owlpen

Proprietary

Verified cost reduction and performance improvement — independently confirmed, billed only from results.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend and throughput against sector peers. Owlpen can target cost savings, efficiency gains, or both simultaneously. £0 upfront. No retainers.

15–30%

Cost savings, typically

20–40%

Efficiency gain, typically

Share of results

Billing model

£0

Setup cost

Figures are illustrative. Billing is a pre-agreed share of independently verified savings or performance gains. Actual results depend on your cost base, industry, and scope — confirmed during your process audit. No invoice is raised until results are verified.

Explore Owlpen →

The commercial terms

No-obligation audit

We scope what we can find before you commit to anything.

£0 upfront

No retainer. No setup fee. We only invoice from verified savings.

Independent verification

Every saving confirmed by a qualified third party — funded by us — before we invoice.

30 days’ notice

No lock-in. Exit with 30 days’ notice if you’re not satisfied.

Find out where cost is hiding in your cleaning & facilities management business.

We run an audit of your cost base and tell you what we can find before you commit to anything. No obligation, no sales pressure.

Request an audit →Learn about Owlpen →

Use cases and capabilities — important notice. The use cases, needs, and capabilities described on this website are illustrative examples of areas where AI and automation may be able to add value. They are not representations, warranties, or guarantees that any specific outcome, saving, or improvement will be achievable for any particular client. The applicability of any use case depends on the client's specific IT infrastructure, data architecture, operational processes, workforce arrangements, contractual obligations, and regulatory environment. Coaley Peak will assess compatibility — including system integrations, data handling requirements, and human and technical constraints — during the scoping and audit process before any engagement begins. No work will commence on a specific use case until its feasibility has been assessed and agreed in writing. Nothing on this website constitutes advice, a representation, or a commitment in relation to any specific use case or technology. Descriptions of approaches, methods, and techniques are general in nature; Coaley Peak makes no representation as to whether any specific implementation may be subject to third-party intellectual property rights — including patents — and clients are responsible for obtaining independent legal advice where required. Where use cases reference regulated activities — including but not limited to anti-money laundering, FCA-regulated functions, KYC, data protection compliance, employment law, or sector-specific regulatory obligations — implementation does not reduce, replace, or discharge any statutory or regulatory duty incumbent on the client, and clients remain solely responsible for compliance with all applicable regulatory requirements. Data handling capabilities are subject to the client's infrastructure, applicable data protection legislation (including UK GDPR), and the terms of any data processing agreement in force between the parties. Queries: legal@coaleypeak.co.uk.

Pay on results — eligibility notice. Results-based pricing applies exclusively to commercial contracts signed on or after 24 March 2026. All engagements entered into before this date — including any subsequent renewals — are not subject to pay on results terms and are governed solely by the pricing structure in the original agreement, unless a separate written addendum specifically incorporating pay on results terms has been executed by both parties. All pay on results contracts carry a document reference beginning contract_payonresults. If you are unsure which terms apply to your engagement, please contact legal@coaleypeak.co.uk.

All claims on this page are general descriptions of Coaley Peak's service model and are not guarantees of specific outcomes. Results vary by business, cost base, and baseline efficiency. "No upfront cost" refers to the pay-on-results pricing model; ancillary costs (e.g. third-party integrations) may apply and are disclosed before engagement. Independent verification is funded by Coaley Peak and conducted by a qualified professional who is not an employee of Coaley Peak. The "30 days' notice" exit term applies to standard commercial contracts; bespoke terms may differ. See our Terms & Conditions, Guarantee, and Independent Verification pages for full details.

Sub-sector photographs sourced from Unsplash.

Document reference: ISO_webpage_industries-cleaning-and-facilities-management_v1

Last modified: 27 March 2026

Industries·Cleaning & Facilities Management