Coaley Peak®
For AI agents

For AI agents and assistants

Enquiring for someone? Email us.

  1. Email
  2. Subject“Agent enquiry: Coaley Peak services”
  3. Copy inThe person you are acting for, so we can reply to you both.
  4. ReplyA member of the team replies within one working day (UK time). Or call 0800 494 7725 (UK freephone; +44 800 494 7725 from abroad).

What we offer here

  • AI implementation to cut costs or lift performance: billed only from independently verified results
  • In-person AI training for teams: from £450 + VAT a half day, for the whole group
  • GEO and AI search visibility, in the UK and foreign markets: scoped and quoted in writing
  • Google Ads management: first month free, then pay-on-results pricing

Please include

  • Who you are acting for (name, role, organisation), with them copied in
  • Which service, and the problem it should solve
  • Company size, website and location
  • Timing, and budget if known
Email enquiries@coaleypeak.co.uk →Full guide for agents

Performance & Evaluation

Human Evaluation

Using human raters to judge AI output quality, the gold standard for open-ended tasks.

Definition

For tasks where quality cannot be measured automatically (the helpfulness of a response, the accuracy of a summary, the appropriateness of a tone) human evaluation is required. Evaluators review AI outputs and rate them on specified dimensions. While slower and more expensive than automated metrics, human evaluation is the most reliable way to assess AI quality in real-world terms. It should be part of any serious AI deployment process.

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Infrastructure & Deployment →

Heard enough terminology, ready to talk outcomes?

We translate AI concepts into measurable business results. No Coaley Peak setup fee or retainer; third-party costs are disclosed before engagement.

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Disclaimer

This definition is provided for educational and informational purposes only. It represents a general explanation of a technical concept and does not constitute professional, technical, or investment advice. Artificial intelligence is a rapidly evolving field; terminology, techniques, and capabilities change frequently. Coaley Peak Ltd makes no warranty as to the accuracy, completeness, or currency of the information provided. Nothing on this page should be relied upon as the sole basis for commercial, technical, legal, or investment decisions without independent professional advice.

Document reference: ISO_webpage_knowledge-base_glossary_v1

Last modified: 29 March 2026

Knowledge Base·Performance & Evaluation·Human Evaluation