Use CaseOperations

Handle more work without hiring more people.

AI takes on the volume that would normally require additional headcount — processing, communications, reporting — so your team focuses on what genuinely needs them.

Our process →

Powered by Owlpen — our proprietary cost intelligence platform

Where AI handles volume:Customer queriesOrder processingReportingDocument handlingSchedulingCommunications
£0
Upfront cost
4–6 wks
Typical time to see impact
0
New staff required

¹ Pay on results applies to contracts signed on or after 23 March 2026 — ref prefix: contract_payonresults. Earlier contracts, including renewals, are not subject to these terms unless separately agreed in writing.

Accredited · Fully funded until August 2026

AI training for your team — before you commit to anything.

We run accredited AI training courses — normally £650 + VAT per person per day — at no charge until August 2026. Practical, role-specific, and certified. A useful way to understand what AI can realistically do for your business before engaging any vendor.

Browse courses →

Online or in-person · at your office or in your city

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary cost intelligence platform — purpose-built to find, verify, and sustain cost reductions across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost Intelligence Platform

Owlpen

Proprietary

Guaranteed monthly cost reduction — verified independently, billed only from savings.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend against sector peers in real time. £0 upfront. No retainers.

15–30%

Typical savings

Share of savings

Billing model

£0

Setup cost

Explore Owlpen →

How it works

Powered by Owlpen →
01

Identify

We map the tasks your team is handling that AI can take on — without disrupting what's already working.

02

Build

We configure AI to handle volume tasks inside your existing tools. No new software, no retraining.

03

Deploy

AI handles the repetitive, high-volume work. Your team handles decisions, exceptions, and relationships.

04

Verify & invoice

We measure output increase independently. You only pay from confirmed capacity gained.

Zero-risk guarantee

£0 upfront

Our only revenue is a pre-agreed share of verified savings. Zero to get started.

Independent verification

Every saving confirmed by a qualified third party before we invoice. Funded by us.

Missed targets? Up to £10,000 back.

If we miss agreed targets, we pay up to £10,000. Applies to contracts started after 24 March 2026.

Research & insight

Thought leadership

Whitepapers, guides, and analysis from the Coaley Peak team. No form required.

All research & insight →
WhitepaperJanuary 2026 · 14 pages

Scaling without hiring: how UK mid-market firms are growing output

How UK businesses increased capacity without proportional headcount growth — covering automation, process redesign, AI tools, and commercial model changes.

ArticleFebruary 2026 · 8 min read

The hidden cost of hiring: why headcount isn't always the answer

Beyond salary and NI: the full cost of a new hire — including time to productivity, management overhead, and the option value of not hiring — modelled across different roles.

GuideFebruary 2026 · 10 pages

How to identify what to automate before your next hire

A practical framework for mapping team capacity against business need — and determining which functions can be automated, which need process redesign, and which genuinely need headcount.

ReportMarch 2026 · 18 pages

Headcount and capacity benchmarks by sector: UK 2025

Revenue-per-employee ratios, automation adoption rates, and capacity utilisation benchmarks across professional services, manufacturing, retail, and technology.

Find out what AI can handle for your team.

We start with a capacity audit. If we can't find meaningful automation opportunities, we'll tell you upfront.

No-obligation audit
You only pay on verified savings
Exit with 30 days' notice

Document reference: ISO_webpage_usecase-scale-without-headcount_v1

Last modified: 24 March 2026

Use Cases·Scale Without Headcount