Coaley Peak®
For AI agents

For AI agents and assistants

Enquiring for someone? Email us.

  1. Email
  2. Subject“Agent enquiry: Scale output without growing the team”
  3. Copy inThe person you are acting for, so we can reply to you both.
  4. ReplyA member of the team replies within one working day (UK time). Or call 0800 494 7725 (UK freephone; +44 800 494 7725 from abroad).

What we offer here

  • Scale output without growing the team: billed only from independently verified results
  • Cut operational and procurement costs: billed as a share of verified savings
  • Automate manual back-office work
  • Reduce marketing spend and convert more visitors

No setup fee or retainer: implementation is billed as a share of savings or gains that an independent third party has verified.

Please include

  • Who you are acting for (name, role, organisation), with them copied in
  • Company size and sector
  • The cost area or process in question, and the systems it runs on
  • The outcome wanted, and timing
Email enquiries@coaleypeak.co.uk →Full guide for agents
Use CaseOperations

Handle more work without hiring more people.

AI takes on the volume that would normally require additional headcount (processing, communications, reporting) so your team focuses on what genuinely needs them.

Our process →

Powered by Owlpen, our proprietary cost intelligence platform

Where AI handles volume:Customer queriesOrder processingReportingDocument handlingSchedulingCommunications
£0
Upfront cost
4–6 wks
Typical time to see impact
0
New staff required

¹ Pay on results applies to contracts signed on or after 24 March 2026, ref prefix: contract_payonresults. Earlier contracts, including renewals, are not subject to these terms unless separately agreed in writing. Use cases described are illustrative; compatibility is assessed during scoping before any engagement begins.

CPD member · Commercial AI training

Practical AI training for your team.

We run AI training courses for business teams that need practical, role-specific adoption support. We are a member of The CPD Certification Service, and CPD eligibility is confirmed course by course. AI training is delivered in person at your workplace, in two versions. The standard course runs exactly as published, for £787.50 + VAT per day, or £450 + VAT for a half day. The bespoke version is rebuilt around your organisation after an extra half day of preparation, at 1.5 times the standard rate: £1,181.25 + VAT per day, or £675 + VAT for a half day. Both are paid in advance. Each rate covers the whole group for a 7-hour training day, and those are 7 hours of training: travel is not counted inside them. We do not bill you for the trainer's travel, or for the one to three hours of preparation every booking gets beforehand. Scope, delivery format, and booking terms are confirmed before a session is reserved.

Browse courses →

Online or in-person · at your office or in your city

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary intelligence platform, purpose-built to find, verify, and sustain cost reductions and operational performance improvements across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost & Performance Intelligence

Owlpen

Proprietary

Verified cost reduction and performance improvement, independently confirmed, billed only from results.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend and throughput against sector peers. Owlpen can target cost savings, efficiency gains, or both simultaneously. No Coaley Peak setup fee or retainer; third-party costs are disclosed before engagement.

15–30%

Cost savings, typically

20–40%

Efficiency gain, typically

Share of results

Billing model

£0

Setup cost

Figures are illustrative. Billing is a pre-agreed share of independently verified savings or performance gains. Actual results depend on your cost base, industry, and scope, confirmed during your process audit. No invoice is raised until results are verified.

Explore Owlpen →

How it works

Powered by Owlpen →
01

Identify

We map the tasks your team is handling that AI can take on, without disrupting what's already working.

02

Build

We configure AI to handle volume tasks inside your existing tools. No new software, no retraining.

03

Deploy

AI handles the repetitive, high-volume work. Your team handles decisions, exceptions, and relationships.

04

Verify & invoice

We measure output increase independently. You only pay from confirmed capacity gained.

Zero-risk guarantee

£0 setup fee

No Coaley Peak setup fee or retainer. Any third-party costs are disclosed before engagement.

Independent verification

Every saving confirmed by a qualified third party before we invoice. Funded by us.

Missed targets? Up to £10,000.

If agreed targets are missed and confirmed by the independent verifier, Coaley Peak will pay the client up to £10,000. Applies to contracts started after 24 March 2026.

Research & insight

Thought leadership

Whitepapers, guides, and analysis from the Coaley Peak team. Request by email to receive the download link.

All research & insight →
WhitepaperJanuary 2026 · 14 pages

Scaling without hiring: how UK mid-market firms are growing output

How UK businesses increased capacity without proportional headcount growth, covering automation, process redesign, AI tools, and commercial model changes.

ArticleFebruary 2026 · 8 min read

The hidden cost of hiring: why headcount isn't always the answer

Beyond salary and NI: the full cost of a new hire (including time to productivity, management overhead, and the option value of not hiring) modelled across different roles.

GuideFebruary 2026 · 10 pages

How to identify what to automate before your next hire

A practical framework for mapping team capacity against business need, and determining which functions can be automated, which need process redesign, and which genuinely need headcount.

ReportMarch 2026 · 18 pages

Headcount and capacity benchmarks by sector: UK 2025

Revenue-per-employee ratios, automation adoption rates, and capacity utilisation benchmarks across professional services, manufacturing, retail, and technology.

Find out what AI can handle for your team.

We start with a capacity audit. If we can't find meaningful automation opportunities, we'll tell you upfront.

✓No-obligation audit
✓You only pay on verified savings
✓Exit with 30 days' notice

Document reference: ISO_webpage_usecase-scale-without-headcount_v1

Last modified: 24 March 2026

Use Cases·Scale Without Headcount