Use CaseOperations

Remove the manual work your team does by hand.

We connect your systems and automate the repetitive tasks consuming your team's time — data entry, reporting, order processing. No disruption.

Our process →

Powered by Owlpen — our proprietary cost intelligence platform

Where we automate:Data entryInvoice processingReport generationOrder processingSchedulingEmail triage
£0
Upfront cost
Days
Typical time to go live
100%
Independent verification

¹ Pay on results applies to contracts signed on or after 23 March 2026 — ref prefix: contract_payonresults. Earlier contracts, including renewals, are not subject to these terms unless separately agreed in writing.

Accredited · Fully funded until August 2026

AI training for your team — before you commit to anything.

We run accredited AI training courses — normally £650 + VAT per person per day — at no charge until August 2026. Practical, role-specific, and certified. A useful way to understand what AI can realistically do for your business before engaging any vendor.

Browse courses →

Online or in-person · at your office or in your city

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary cost intelligence platform — purpose-built to find, verify, and sustain cost reductions across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost Intelligence Platform

Owlpen

Proprietary

Guaranteed monthly cost reduction — verified independently, billed only from savings.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend against sector peers in real time. £0 upfront. No retainers.

15–30%

Typical savings

Share of savings

Billing model

£0

Setup cost

Explore Owlpen →

How it works

Powered by Owlpen →
01

Map

We document every manual process across your operation — identifying exactly which tasks are prime candidates for automation.

02

Connect

We integrate with your existing systems — CRM, ERP, accounting — without rebuilding anything or disrupting what's live.

03

Automate

Repetitive tasks are handled by AI. Your team only handles exceptions and decisions — everything else runs automatically.

04

Verify & invoice

Time and cost saved is independently confirmed before we invoice. No verified savings — no charge.

Zero-risk guarantee

£0 upfront

Our only revenue is a pre-agreed share of verified savings. Zero to get started.

Independent verification

Every saving confirmed by a qualified third party before we invoice. Funded by us.

Missed targets? Up to £10,000 back.

If we miss agreed targets, we pay up to £10,000. Applies to contracts started after 24 March 2026.

Research & insight

Thought leadership

Whitepapers, guides, and analysis from the Coaley Peak team. No form required.

All research & insight →
WhitepaperJanuary 2026 · 14 pages

The cost of manual back-office work in UK businesses: 2025 analysis

Quantifying the true cost of manual finance, HR, and operations processes — including the hidden overhead of errors, delays, and management time — across UK businesses.

ArticleFebruary 2026 · 7 min read

Which back-office tasks should you automate first — and why order matters

Not all automation delivers equal return. This piece maps common back-office functions against implementation complexity and ROI to help prioritise where to start.

GuideJanuary 2026 · 10 pages

Finance and operations automation: a practical guide for non-technical teams

How to identify automation opportunities, evaluate tools, and implement changes without a development team — covering accounts payable, payroll, reporting, and compliance.

ReportMarch 2026 · 16 pages

Back-office automation benchmarks: UK mid-market 2025

Automation rates and associated cost savings across finance, HR, procurement, and customer operations — with top-quartile benchmarks by sector and company size.

Find out which tasks we can automate first.

We start with a process audit. If we can't find meaningful automation opportunities, we'll tell you upfront.

No-obligation audit
You only pay on verified savings
Exit with 30 days' notice

Document reference: ISO_webpage_usecase-automate-back-office_v1

Last modified: 24 March 2026

Use Cases·Automate Back Office