Accredited · Fully funded until August 2026
AI training for your team, before you commit to anything.
We run accredited AI training courses (normally £650 + VAT per person per day) at no charge until August 2026. Practical, role-specific, and certified. Courses cover AI for cost reduction, operational performance improvement, and combined transformation. A useful way to understand what AI can realistically do for your business before engaging any vendor.
Online or in-person · at your office or in your city
How we deliver it
Our platform.
Owlpen.
Owlpen is our proprietary intelligence platform, purpose-built to find, verify, and sustain cost reductions and operational performance improvements across every area of your business. It powers every Coaley Peak engagement.
Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →
Owlpen
Verified cost reduction and performance improvement, independently confirmed, billed only from results.
Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend and throughput against sector peers. Owlpen can target cost savings, efficiency gains, or both simultaneously. £0 upfront. No retainers.
15–30%
Cost savings, typically
20–40%
Efficiency gain, typically
Share of results
Billing model
£0
Setup cost
Figures are illustrative. Billing is a pre-agreed share of independently verified savings or performance gains. Actual results depend on your cost base, industry, and scope, confirmed during your process audit. No invoice is raised until results are verified.
Explore Owlpen →
How it works
Powered by Owlpen →Map
We document every manual process across your operation, identifying exactly which tasks are prime candidates for automation.
Connect
We integrate with your existing systems (CRM, ERP, accounting) without rebuilding anything or disrupting what's live.
Automate
Repetitive tasks are handled by AI. Your team only handles exceptions and decisions, everything else runs automatically.
Verify & invoice
Time and cost saved is independently confirmed before we invoice. No verified savings, no charge.
£0 upfront
Our only revenue is a pre-agreed share of verified savings. Zero to get started.
Independent verification
Every saving confirmed by a qualified third party before we invoice. Funded by us.
Missed targets? Up to £10,000 back.
If we miss agreed targets, we pay up to £10,000. Applies to contracts started after 24 March 2026.
Research & insight
Thought leadership
Whitepapers, guides, and analysis from the Coaley Peak team. Request by email to receive the download link.
The cost of manual back-office work in UK businesses: 2025 analysis
Quantifying the true cost of manual finance, HR, and operations processes (including the hidden overhead of errors, delays, and management time) across UK businesses.
Which back-office tasks should you automate first, and why order matters
Not all automation delivers equal return. This piece maps common back-office functions against implementation complexity and ROI to help prioritise where to start.
Finance and operations automation: a practical guide for non-technical teams
How to identify automation opportunities, evaluate tools, and implement changes without a development team, covering accounts payable, payroll, reporting, and compliance.
Back-office automation benchmarks: UK mid-market 2025
Automation rates and associated cost savings across finance, HR, procurement, and customer operations, with top-quartile benchmarks by sector and company size.
Find out which tasks we can automate first.
We start with a process audit. If we can't find meaningful automation opportunities, we'll tell you upfront.
Document reference: ISO_webpage_usecase-automate-back-office_v1
Last modified: 24 March 2026
Use Cases·Automate Back Office