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Coaley Peak®
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We use AI tocut costs across your business

No upfront fees. No retainer. You only pay when results are independently verified, against targets agreed in writing before we begin.

🇬🇧 0800 494 7725Freephone · free from UK landlines & mobilessupport@coaleypeak.co.uk

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Coaley Peak Ltd · 11783676

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¹ Pay on results pricing applies to contracts signed on or after 24 March 2026, document reference prefix: contract_payonresults. Contracts entered before this date (including renewals) are not subject to pay on results terms unless specifically agreed in a separate written addendum. Use cases described are illustrative; compatibility is assessed during scoping. No representation is made regarding third-party IP or data handling feasibility.

IndustriesCommercial Real Estate

Coaley Peak helps commercial property businesses reduce property management costs, improve service charge efficiency, and manage compliance overhead, independently verified, billed only from results.

Commercial Real Estate businesses often carry cost that hasn’t been reviewed. We investigate systematically across every cost category and only invoice from what we actually find.

If we find savings, we take a pre-agreed share. If we don’t, you owe us nothing.

What matters most to you?

Select above to see tailored content for your commercial real estate business.

How it works →
£0
Upfront cost
100%
Independent verification of every saving
30 days
Notice to exit

Results vary by sector, cost base, and baseline efficiency. Savings are not guaranteed for individual clients. All figures independently verified before invoicing.

On this page
  1. Why commercial real estate
  2. Sub-sectors
  3. Cost areas
  4. Commercial terms
  5. Get started

Why commercial real estate specifically

Operational complexity creates cost that compounds quietly.

Commercial Real Estate businesses typically operate across multiple processes, supplier relationships, and admin workflows, each with its own cost base that rarely gets reviewed as a whole.

The result is cost that accumulates quietly across many categories. Individual lines may look reasonable in isolation, but the aggregate picture often reveals significant room for improvement.

01Supplier contracts set years ago and rarely revisited
02Software licences sized for peak headcount, never right-sized
03Energy tariffs managed reactively rather than strategically
04Manual admin processes that were never automated
05Compliance documentation workload growing without process change
06Procurement terms not benchmarked against current market rates

Sub-sectors we work with

10 areas of the commercial real estate industry. Different cost profiles, same approach.

We tailor our investigation to the cost categories that matter most in each sub-sector.

Office Lettings

Office letting agents and landlords face sustained pressure from hybrid working patterns that have reduced occupier demand in many markets, increasing void periods and incentive packages required to let space. Service charge management and EPC compliance costs are growing areas of operational expenditure for office landlords.

Industrial & Logistics Property

Industrial and logistics property has seen strong demand from e-commerce fulfilment, but rising construction costs, planning challenges, and the growing cost of EPC compliance for older stock are creating margin pressure for investors and developers. Property management fees and service charge overhead on multi-let industrial estates are frequently underreviewed.

Retail Property

Retail property owners and agents manage the ongoing structural challenges of declining footfall, high void rates on secondary retail pitches, and service charge disputes from tenants under trading pressure. The cost of managing vacant retail units (business rates relief applications, security, and utilities) is a significant and often unoptimised overhead.

Property Management

Commercial property management companies balance service charge administration, planned maintenance, compliance oversight, and tenant relations across large portfolios, with fee income that is often under pressure from competitive tender processes. Back-office administration, compliance certification, and contractor management are persistently the highest-overhead functions.

Commercial Valuation

Commercial valuation practices manage RICS compliance overhead, professional indemnity costs, and the resource-intensive process of building and maintaining comparable databases. Client relationship management and fee recovery for abortive work are recurring cost management challenges.

Mixed-Use Development

Mixed-use developers manage complex planning processes, multi-discipline professional team costs, and the coordination overhead of delivering commercial, residential, and leisure elements in a single scheme. Planning consultant, architect, and legal fees represent the most significant and frequently unreviewed professional cost lines.

Co-Working & Serviced Offices

Co-working and serviced office operators face high fixed overhead (lease costs, fit-out amortisation, utilities, and staffing) against variable occupancy that creates margin volatility. Membership management technology, community management staffing, and energy costs are frequently the most actionable overhead categories.

Sale & Leaseback

Sale and leaseback transactions require specialist legal, valuation, and tax advisory input alongside transaction management costs. The professional fees involved in structuring and completing these transactions are significant and are rarely benchmarked competitively.

Business Rates Advisory

Business rates advisory firms manage appeals, mitigation strategies, and reliefs on behalf of occupier clients, with fee structures that are often poorly benchmarked and cost-of-service poorly understood by clients. Case management efficiency and data infrastructure are the primary operational cost drivers.

Development Finance

Development finance intermediaries and lenders manage loan origination costs, due diligence overhead, and monitoring surveyors across their lending portfolios. Monitoring surveyor fees, valuation costs, and legal overhead are the most significant per-transaction cost lines that benefit from structured review.

What we’d investigate

Areas where cost typically accumulates in commercial real estate businesses.

Select a priority above to see the specific areas we’d investigate for your business.

Use the selector above to choose a specific priority and we\u2019ll show you the exact areas we\u2019d investigate in your commercial real estate business.

Fully funded training · Fully funded until August 2026

Book AI training for your commercial real estate team.

We run accredited AI training courses for commercial real estatebusinesses at no charge. Practical, role-specific, and certified. Standard rate is £650 + VAT per person per day; we're covering it in full until August 2026.

Browse training courses →

How we deliver it

Our platform.
Owlpen.

Owlpen is our proprietary intelligence platform, purpose-built to find, verify, and sustain cost reductions and operational performance improvements across every area of your business. It powers every Coaley Peak engagement.

Compatible with Claude, GPT, Gemini, DeepSeek, Qwen, Llama, Mistral, and others. BYOK available. Full compatibility →

Cost & Performance Intelligence

Owlpen

Proprietary

Verified cost reduction and performance improvement, independently confirmed, billed only from results.

Connects to your existing platforms, maps every workflow against your cost base, and benchmarks spend and throughput against sector peers. Owlpen can target cost savings, efficiency gains, or both simultaneously. £0 upfront. No retainers.

15–30%

Cost savings, typically

20–40%

Efficiency gain, typically

Share of results

Billing model

£0

Setup cost

Figures are illustrative. Billing is a pre-agreed share of independently verified savings or performance gains. Actual results depend on your cost base, industry, and scope, confirmed during your process audit. No invoice is raised until results are verified.

Explore Owlpen →

The commercial terms

No-obligation audit

We scope what we can find before you commit to anything.

£0 upfront

No retainer. No setup fee. We only invoice from verified savings.

Independent verification

Every saving confirmed by a qualified third party (funded by us) before we invoice.

30 days’ notice

No lock-in. Exit with 30 days’ notice if you’re not satisfied.

Find out where cost is hiding in your commercial real estate business.

We run an audit of your cost base and tell you what we can find before you commit to anything. No obligation, no sales pressure.

Learn about Owlpen →

Use cases and capabilities, important notice. The use cases, needs, and capabilities described on this website are illustrative examples of areas where AI and automation maybe able to add value. They are not representations, warranties, or guarantees that any specific outcome, saving, or improvement will be achievable for any particular client. The applicability of any use case depends on the client's specific IT infrastructure, data architecture, operational processes, workforce arrangements, contractual obligations, and regulatory environment. Coaley Peak will assess compatibility, including system integrations, data handling requirements, and human and technical constraints, during the scoping and audit process before any engagement begins. No work will commence on a specific use case until its feasibility has been assessed and agreed in writing. Nothing on this website constitutes advice, a representation, or a commitment in relation to any specific use case or technology. Descriptions of approaches, methods, and techniques are general in nature; Coaley Peak makes no representation as to whether any specific implementation may be subject to third-party intellectual property rights (including patents) and clients are responsible for obtaining independent legal advice where required. Where use cases reference regulated activities, including but not limited to anti-money laundering, FCA-regulated functions, KYC, data protection compliance, employment law, or sector-specific regulatory obligations, implementation does not reduce, replace, or discharge any statutory or regulatory duty incumbent on the client, and clients remain solely responsible for compliance with all applicable regulatory requirements. Data handling capabilities are subject to the client's infrastructure, applicable data protection legislation (including UK GDPR), and the terms of any data processing agreement in force between the parties. Queries: legal@coaleypeak.co.uk.

Pay on results, eligibility notice. Results-based pricing applies exclusively to commercial contracts signed on or after 24 March 2026. All engagements entered into before this date (including any subsequent renewals) are not subject to pay on results terms and are governed solely by the pricing structure in the original agreement, unless a separate written addendum specifically incorporating pay on results terms has been executed by both parties. All pay on results contracts carry a document reference beginning contract_payonresults. If you are unsure which terms apply to your engagement, please contact legal@coaleypeak.co.uk.

All claims on this page are general descriptions of Coaley Peak's service model and are not guarantees of specific outcomes. Results vary by business, cost base, and baseline efficiency. "No upfront cost" refers to the pay-on-results pricing model; ancillary costs (e.g. third-party integrations) may apply and are disclosed before engagement. Independent verification is funded by Coaley Peak and conducted by a qualified professional who is not an employee of Coaley Peak. The "30 days' notice" exit term applies to standard commercial contracts; bespoke terms may differ. See our Terms & Conditions, Guarantee, and Independent Verification pages for full details.

Sub-sector photographs sourced from Unsplash.

Document reference: ISO_webpage_industries-commercial-real-estate_v1

Last modified: 27 March 2026

Industries·Commercial Real Estate