Cookie and Tracking Policy

Document reference: ISO_webpage_legal-cookie-tracking-policy_v1

Last modified: 1 May 2026

Effective Date: 1 January 2025

Note:This is our primary cookie disclosure. You can change your cookie preferences at any time using the “Manage cookies” link in the website footer, or by revisiting the cookie consent banner.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website operators.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas. The website cannot function without these cookies.

Performance Cookies

These cookies collect information about how visitors use the website, such as which pages are visited most often. This data helps us improve how the website works.

Functional Cookies

These cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced, more personalised features.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us analyse visitor data, measure website performance, and improve our services.

Advertising and Conversion Measurement

Subject to your consent, we use Google Ads, Reddit Ads, and Spotify Ads tracking technologies to attribute enquiries and training booking actions to advertising campaigns, measure campaign performance, and support audience or remarketing features where enabled. Google Ads may store ad click identifiers such as GCLID in first-party cookies or browser local storage so later conversions can be associated with the ad click that brought you to the site.

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies. Third parties include analytics providers, advertising-measurement providers, and external service integrations.

Tracking Technologies

Web Beacons

We may use web beacons (also known as pixel tags) in conjunction with cookies to gather additional information about your visit, including which pages you view and which links you click.

Log Files

Our web servers automatically collect standard log information, including your IP address, browser type, referring/exit pages, and timestamps. This data is used for system administration and analytics.

Analytics

We use analytics services to monitor and analyse web traffic. These services may collect information using cookies and similar technologies to help us understand user behaviour and improve our website. Microsoft Clarity is used to understand aggregate user interactions through heatmaps, session replay, and behavioural analytics after analytics consent is granted.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of this website.

Cookies We Use

A full table of all cookies used on this website (including their names, providers, purposes, and expiry periods) is displayed in the cookie consent banner shown on your first visit, and is reproduced below for reference.

Cookie nameProviderPurposeDurationType
cp_stakeholderCoaley PeakRemembers the business role you selected so the page personalises content to your profile. Set only if you interact with the role selector.1 yearFunctional
cp_industryCoaley PeakRemembers the industry you selected so the page can show relevant use cases and examples.1 yearFunctional
cp_subCoaley PeakRemembers a sub-industry selection for more precise content personalisation.1 yearFunctional
cp_needCoaley PeakRemembers the business priority you selected (e.g. cut operational costs) so we can show relevant content and suggestions across the site.1 yearFunctional
cp_tool_resultCoaley PeakStores the result of the Potential Gain Calculator or AI Readiness Assessment so we can personalise follow-up messaging.1 hourFunctional
cp_localeCoaley PeakStores the detected currency locale (e.g. GBP, USD) so calculator figures remain consistent across pages.1 hourFunctional
_gaGoogle AnalyticsDistinguishes unique visitors, assigning a random ID on first visit.2 yearsAnalytics
_ga_G-08PED89SMLGoogle AnalyticsMaintains session state for GA4 measurement on this property.2 yearsAnalytics
_gcl_auGoogle Ads / Google tagStores first-party ad click and conversion linker information so Google Ads can measure campaign performance.Up to 90 daysAnalytics / Marketing
_gcl_awGoogle Ads / Google tagStores Google ad click information from URL parameters such as GCLID so conversions can be attributed to ads.Up to 90 daysAnalytics / Marketing
_gcl_gsGoogle Ads / Google tagStores Google ad click information used by Google Ads conversion measurement.Up to 90 daysAnalytics / Marketing
_gcl_dcGoogle Ads / Google tagStores Google Marketing Platform or Google Ads click information for conversion measurement where applicable.Up to 90 daysAnalytics / Marketing
_gcl_lsGoogle Ads / Google tagBrowser local storage used by Google's conversion linker to retain ad click information for conversion measurement.Up to 90 daysLocal storage
IDEGoogle Ads / DoubleClickMay be used by Google advertising services to measure ad effectiveness and support personalised or non-personalised advertising where consent allows.Google-controlledAnalytics / Marketing
test_cookieGoogle Ads / DoubleClickUsed by Google advertising services to check whether the browser supports cookies.Short-livedAnalytics / Marketing
_clckMicrosoft ClarityPersists the Clarity user ID and site preferences so visits can be associated with the same pseudonymous user.1 yearAnalytics
_clskMicrosoft ClarityConnects multiple page views into a single Clarity session recording and analytics session.1 dayAnalytics
CLIDMicrosoft ClarityIdentifies the first time Clarity saw this user on any site using Clarity.Microsoft-controlledAnalytics
ANONCHKMicrosoft ClarityIndicates whether Microsoft advertising cookie transfer checks are enabled. Clarity states this is set to 0 for Clarity use.Microsoft-controlledAnalytics
MRMicrosoft ClarityIndicates whether the Microsoft MUID cookie should be refreshed.Microsoft-controlledAnalytics
MUIDMicrosoft Clarity / MicrosoftIdentifies unique web browsers visiting Microsoft sites for site analytics, advertising measurement, and operational purposes.Microsoft-controlledAnalytics
SMMicrosoft Clarity / MicrosoftUsed to synchronise the MUID cookie across Microsoft domains.SessionAnalytics
sp_tSpotify AdsSpotify Pixel tracking identifier, used to attribute website visits and form submissions to Spotify ad campaigns and to measure ad effectiveness.2 yearsAnalytics
_rdt_uuidReddit AdsReddit Pixel tracking identifier, used to attribute website visits and form submissions to Reddit ad campaigns, to measure ad effectiveness, and to build retargeting audiences.3 monthsAnalytics
cp_chat_stateCoaley PeakRemembers your live chat conversation, contact details, and widget state so the chat persists between pages and visits. Stored in localStorage.7 daysFunctional
cp_cookie_consentCoaley PeakStores your cookie preference so we don't ask again. Stored in localStorage, not as a browser cookie.Until clearedNecessary

Updates to This Policy

We may update this Cookie and Tracking Policy from time to time to reflect changes in technology, legislation, or our data practices. We encourage you to review this page periodically.

Contact

If you have questions about our use of cookies and tracking technologies, please contact us at privacy@coaleypeak.co.uk.

Document reference: ISO_webpage_legal-cookie-tracking-policy_v1

Last modified: 1 May 2026

Legal & Compliance·Cookie and Tracking Policy